Datacenter
DJzone Internet does not have servers in our basement. We lease our servers that sit in a real professional climate controlled secure datacenter in Colorado. The reason we lease our dedicated servers and do not own is the simple fact the computer industry is so volitile and in order to stay on the cutting edge our lease allows us to upgrade every 6 months to the latest hardware and software.

Eveyone knows a computer is obsolete after 6 months. Our clients know they will never be hosted on obsolete machines and that their data will always be safe because of stringant backup policies of a true datacenter with a 24 hour BONDED staff.

Located just south of Downtown Denver in the Denver Tech Center, the Data393 Data Center facility includes more than 13,000 square feet of raised floor data center space, 1,200 square feet of "telco-style" space, plus a high tech Network Operations Center (NOC), conference rooms, administrative space and break rooms.

Our highly-stable IT infrastructure features a controlled, 13,000 sq. foot raised-floor environment with redundant UPS units and back-up generators, fire detection and suppression, ample HVAC with separate cooling zones and humidity control. Standard cabinets are 27x39x84 manufactured by Chatsworth Products (CPI) and include built-in vertical cable management, combination lock, and front/back vented doors. Wide aisles provide convenience for the installation and maintenance for today's rack-mounted servers.
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Environmental
Cooling and humidity is controlled by 14 air handling units (AHUs) featuring N+1 and N+2 redundancy (dependant on location within the center). The system keeps the operating environment in the data center at 68 degrees with 45% humidity with a variation of no more than +/- 4 degrees of temperature and 4% humidity.
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Power
Electrical power from Colorado's Xcel Energy is delivered from redundant feeds from the Surrey Ridge substation. The electric service in the building is connected to parallel redundant Powerware UPS units, which delivers conditioned power to the data center via a Starline Bussway system. This system eliminates the need for traditional power distribution units (PDU's) and enhances the reliability of the system as well as making "A" and "B" power available to every computer equipment cabinet. The power is backed up by two diesel generators connected to separate automatic transfer switches (ATS).
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Fire Detection & Suppression
Fire detection within the Data Center is provided by an early detection alarm system monitored both within the Network Operation Center (NOC), and by Honeywell as a backup, third-party monitoring service. The monitoring system informs the NOC staff of the specific alarm generating the warning and its location. The data center has detectors installed both above, and below, the raised floor. The fire suppression system is a pre-action, dry pipe which would discharge water only from the appropriate locations when the heat in the Data Center increases enough to trigger a fire sprinkler head. The discharge of a sprinkler would signal the emergency power-off switch, which would simultaneously turn off the commercial electrical power to the Data Center and switch to UPS power.
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Secure Access
Access to the DJzone data center is controlled by access card and biometric scanning systems. All data center entrants must be authorized by DJzone3 Network Operations Center (NOC) personnel prior to entry to the facility. In order to reduce the risk of lost or stolen access cards, all cards are kept on file within the NOC. To obtain entrance, visitors are required to surrender photo identification to NOC personnel for verification before receiving an access card. For additional security, entrance to all raised-floor and colocation areas requires both a biometric scan and use of the access card.
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Surveillance
More than 40 high-tech cameras, connected to a closed circuit digital video recording system monitor the data center. This system provides NOC staff with the ability to visually monitor all doors to the data center and all cabinets within the data center. The system detects any movement, triggering one or more of the cameras to capture a digital image of the movement, which is recorded and archived. The images are archived periodically and can be transferred to any digital media on-demand.

Terms of Service

THIS AGREEMENT is made and entered between Sid Vanderpool DBA DJzone., located at PO Box 2552, Twin Falls, ID 83303-2552, hereinafter referred to as DJzone and the Customer, who wishes to use the services of DJzone in accordance with DJzone's policies and standards.

NOW, THEREFORE, in consideration of the foregoing premises and the mutual covenants hereinafter set forth, the parties hereto agree as follows:

1. SERVICE DESCRIPTION: As a World Wide Web service provider, DJzone provides Internet web hosting, ecommerce, and associated services and maintains a network of dedicated server computers, routers, hubs, switches, other equipment and software (collectively, the "Network") located in Washington and North Carolina which is integrated with the Internet. This Network sends and receives data and information in relationship to the World Wide Web. Customer wishes to connect to the World Wide Web utilizing the hardware and software resources of DJzone to establish an Internet web presence using DJzone's Network.

2. CONDITIONS: The application and this Agreement constitute a legal and binding contract between DJzone and the Customer and does not extend to any other person or entity. Customer may resell to third parties but is responsible for third party activities and content, and is bound by the terms under this Agreement. Excess resources utilized by Customer to include data transfer, disk space and virtual host limits shall be be paid for by Customer. DJzone will bill Customer and Customer shall pay for excess resources used by Customer. If Customer exceeds the virtual host limit for a particular virtual server, DJzone will automatically upgrade customer to the next higher level server. Cancellations after an application is received and webspace is set-up will still hold the Customer responsible for costs incurred by DJzone concerning the set-up of the web space. All cancellations must be IAW DJzone's billing policies located on-line at http://www.DJzone.com/billing.htm. All cancellations shall be in writing and delivered via postal mail or facsimile to the accounts receivable department of DJzone with telephonic confirmation.

3. WARRANTIES: With respect to the services to be provided herein, the Customer acknowledges that DJzone makes absolutely no warranties whatsoever, express or implied. As a result, the Customer agrees that DJzone shall not be liable to the Customer for any claims, damages or loss of profit which may be suffered by the Customer or any other entity in any respect for direct, indirect, consequential, actual, or punitive damages arising out of or in relation to the services provided herein, including, but not limited to, losses or damages resulting from the loss of data as the result of delays, non-deliveries, or service interruptions.

4. INFORMATION: The utilization of any data or information received by the Customer from the utilization of the service to be provided by DJzone is at the Customer's sole and absolute risk. DJzone specifically disclaims and denies any responsibility for the completeness, accuracy or quality of information obtained through the services to be provided hereby.

5. DOMAIN NAME: If DJzone shall acquire an Internet Domain Name on behalf of the Customer, then in such case the Customer hereby waives any and all claims which it may have against DJzone, for any loss, damage, claim or expense arising out of or in relation to the registration of such Domain Name in any on-line or off-line network directories, membership lists or registration lists, or the release of the Domain Name from such directories or lists following the termination of the providing of this service by DJzone for any reason.

6. PAYMENT: The set-up fee and first payment are due at the time the on-line application and Agreement are filled out, and electronically returned to DJzone. Subsequent payments are due according to the selected fee schedule following the establishment of the web space or service on the Internet. Web space and services will be billed a minimum of one (1) month in advance depending on the selected fee schedule. Subsequent payments are due on the 5th day of each month as per the selected fee schedule. In the event that the Customer fails to pay for such services in advance, DJzone shall be entitled to unilaterally terminate this Agreement and discontinue the service until payment is made.

7. UNILATERAL SERVICE REVOCATION: In the event that DJzone may at any time believe that the service is being utilized for unlawful purposes by the Customer or in contravention with the terms and provisions herewith, DJzone may immediately discontinue such service to the Customer without liability. This will include failure to pay, adult content and/or unsolicited email.

8. INDEMNIFICATION: The Customer shall indemnify and hold harmless DJzone from any and all loss, cost, expense, and damage on account of any and all manner of claims, demands, actions, suits, proceedings, judgements, costs and expenses that may be initiated against DJzone and DJzone's officers, directors, and employees for any service provided to Customer by DJzone to include web space content that violates any copyright, proprietary right of any person, state and federal regulations, or contains any matter that is libelous or scandalous.

9. CHANGES IN TERMS OF AGREEMENT: DJzone reserves the right to make changes to the terms and conditions of this Agreement at any time, and to the on-line application to include service pricing, advising of the change and the effective date thereof by publishing it to the appropriate DJzone web site, but with changes in service fees being effective only at the end of any period for which the Customer has prepaid. Utilization of the service by the Customer following the effective date of such change shall constitute acceptance by the Customer of such change(s). Customer is solely responsible for staying informed with respect to changes in this Agreement, the application, Acceptable Use Policy and Billing Policy, all of which are published on-line.

10. ENTIRE AGREEMENT AND UNDERSTANDING: This instrument, the application for web space and services, DJzone's AUP (Acceptable Use Policy) and DJzone's BP (Billing Policy), all of which are published on DJzone's web site, are incorporated by reference and constitute the entire agreement between the parties, and represents the complete and entire understanding of the parties with respect to the subject matter of this Agreement.

11. RELATIONSHIP: The parties hereto are independent entities and nothing contained in this Agreement shall be construed to constitute Customer an agent, employee, partner, independent contractor, joint venturer, or any other similar entity.

12. GOVERNING LAW: This Agreement shall be governed by the laws of the State of Idaho in the United States of America. Each party agrees that jurisdiction and venue for any and all claims, disputes or other matters arising out of the services provided herein and under this Agreement will only lie in Cumberland or Wake Counties, North Carolina. If any action at law or in equity is brought to enforce or interpret the provisions of this Agreement and services provided herein, the prevailing party in such action shall be entitled to all reasonable costs to include attorney fees.

13. ARBITRATION: In the event a dispute or controversy arises out of or relating to this Agreement, such dispute or controversy (including contentions that a party is in default in performance of its obligations hereunder, but excluding questions as to the validity and binding effect of this Agreement, which shall be conclusively presumed) shall be submitted to arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, and judgment upon the award may be entered in any court of competent jurisdiction.

14. SEVERABILITY: In the event that any term or provision of this Agreement is held by a court of competent jurisdiction to be illegal, unenforceable or invalid in whole or in part for any reason, the remaining provisions of this Agreement shall remain in full force and effect.

15. CONFIDENTIALITY: Customer acknowledges that any information not generally known by or disclosed to the public to include but not limited to computer programs, source code, algorithms and inventions are the property of DJzone and may not be utilized or released without the express written permission of DJzone.

16. INTERPRETATION: The format, words and phrases used herein shall have the meaning generally understood in the Telecommunicatons/Software/Internet Industries. This Agreement shall be construed in accordance with its fair meaning and not against the drafting party.

IN WITNESS WHEREOF, the parties hereto, intending to be legally bound hereby, and in consideration of the covenants and agreements contained herein, do hereby execute this instrument, with each party warranting their ability to enter into this Agreement for the person or entity herein named as a party hereto. By filling out the on-line application directly or by placing an order telephonically and clicking on "Accept" below, Customer agrees to all the terms and conditions of this Agreement.